Refund Policy
As of October 2026
This is a translation of the German version, provided for convenience. If the two differ, the German version applies.
14-day money back
Within 14 days of a payment for SoloBooth you get the full amount back – no reason needed. This applies to the first payment of a subscription as well as to every renewal, monthly or yearly.
With the refund the subscription ends, and your account falls back to the Free plan. Your projects and recordings are kept.
How it works
Write to hallo@solobooth.app and state the email address of your account. You can also request the refund directly from Paddle, via the link in your purchase confirmation or at paddle.net.
Payments for SoloBooth are handled by Paddle.com as reseller. The refund therefore comes from Paddle and goes back to the payment method you used.
After 14 days
Later, we no longer refund time that has already been paid for. You can cancel your subscription at any time in the application under “Subscription”; it then runs until the end of the paid period and does not renew.
If you move to a lower plan, you receive a credit for the remaining period that is applied to your next invoices.
Statutory rights
Rights that the law at your place of residence mandatorily grants you, such as a right of withdrawal, remain unaffected.