Terms of Service

These terms govern the use of SoloBooth – the website solobooth.app and the application at studio.solobooth.app. By signing up you accept them.

1. Provider

SoloBooth is a product by:

Wackerle Digital Solutions
Owner: Fabian Wackerle
Breitenlooweg 6
8047 Zurich
Switzerland
Email: hallo@solobooth.app

Referred to below as “we”.

2. What SoloBooth is

SoloBooth is a browser application for voice recordings: preparing the script (Prep), recording, producing, and delivering to a platform’s specifications. It also offers collaboration within a project, review by clients, and a public profile page.

What your account can do depends on your plan: Free, Premium or Pro. The scope of the plans and their limits (projects, storage, AI limit) are shown on the plans page and in the application under “Subscription”.

We keep developing SoloBooth. Features may be added, changed or removed. If we substantially restrict a paid plan, we will tell you by email at least 30 days in advance.

SoloBooth is in beta. During this time, errors and interruptions may occur more often.

3. Account

To use SoloBooth you need an account with an email address that belongs to you and that you confirm. You must have legal capacity. Keep your password secret; whatever happens through your account is attributed to you. Tell us if you suspect that someone else has access.

4. Prices and payment

The Free plan costs nothing. Premium and Pro are subscriptions billed monthly or yearly. The prices shown at the time of purchase apply; depending on your country, taxes are added or included.

A subscription renews for the chosen period until you cancel it. The amount is charged at the beginning of each period.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders: Paddle collects the amount, issues the invoice, handles payment-related inquiries and processes refunds. Paddle’s buyer terms also apply to the purchase.

If we change a price, the new price applies to you from the next period at the earliest. We announce it by email at least 30 days in advance; if you do not agree, you can cancel as of the end of the current period.

If a payment fails, Paddle tries again. Your plan stays active for up to 7 days; if the payment does not succeed within that time, your account falls back to Free.

5. Changing plans and cancelling

You can cancel your subscription at any time in the application under “Subscription”. Cancellation takes effect at the end of the paid period; until then you keep your plan. After that, your account falls back to Free. Your content is kept; features and limits then follow the Free plan.

A change of plan applies immediately. When moving to a higher plan, the difference for the remaining period is charged pro rata; when moving to a lower plan, you receive a credit that is applied to your next invoices.

6. Refunds

Within 14 days of a payment you get the amount back on request, no reason needed. Details are in the refund policy.

7. Your content

Scripts, recordings, music and everything else you upload or record remain yours, or belong to whoever holds the rights. We use your content only to provide SoloBooth to you: storing, processing, playing back, exporting, and showing it to the people you invite. We do not analyze it, sell it or train AI with it.

You are responsible for holding the necessary rights to your content – the script as well as music and effects – and for ensuring it does not infringe any rights.

8. What is not allowed

• storing unlawful content or distributing it via profile pages and links,
• recording or publishing other people’s voices without their consent,
• circumventing plan limits, for example with multiple accounts,
• attacking the application, placing excessive load on it or scraping it automatically,
• reselling your access.

In case of a violation we may block content and – if it is serious or repeated – suspend or terminate the account.

9. Profile page and custom domain

Depending on your plan, you can design a public profile page with SoloBooth. We provide it at a SoloBooth address and – on the Pro plan – at a custom domain. We operate the page technically (hosting); you decide what is on it.

Your responsibility for the content. You alone are responsible for everything you publish on your profile page and via client review links – texts, images, logos, demos, videos, references and testimonials. We do not review this content in advance. In particular, you ensure that

• you hold the rights to images, logos, music and recordings, or their use is permitted,
• references and client logos only appear with the permission of the clients named,
• testimonials are genuine, come from the person named and are published with their consent,
• your details are accurate and not misleading (for example about references, training or availability),
• you respect the personality rights and privacy of the people you name or show.

Legal notice and privacy policy. You are responsible for the information that the law applicable to you requires on a website (such as a legal notice). SoloBooth offers a built-in legal notice based on your details and a template for your page’s privacy policy. Both are aids without warranty and do not constitute legal advice; check whether they are sufficient for your case. On a custom domain, the page only goes online once a legal notice has been provided.

Custom domain. You may only connect a domain that you own or are entitled to use and that does not infringe third-party rights. Registration, renewal and DNS records are your responsibility; we do not register or manage domains. We obtain the certificate for the encrypted connection (HTTPS) automatically from a public certificate authority. We may refuse or disconnect a domain if it is misleading, infringes third-party rights or endangers operation. If your Pro plan or your account ends, we no longer serve a page at the domain; please remove the DNS record.

Changing plans. What your page shows depends on your plan. If you move to a lower plan, your details remain stored; the page only shows what the new plan includes.

Public visibility. Whatever you publish is visible to everyone on the internet and may be indexed, copied or quoted by search engines. We have no influence over such copies.

Reporting infringements. Anyone who believes that a profile page or a client review link infringes rights can write to us at hallo@solobooth.app, stating the address of the page and the reasons. If we receive a substantiated notice, we may provisionally block the content concerned or the page, even without hearing you first. We will inform you and give you the opportunity to respond.

Indemnification. If third parties assert claims against us because content on your profile page or in your projects infringes their rights, or because you have violated these terms, you indemnify us against such claims, including reasonable legal defence costs. This does not apply to the extent that we are responsible for the infringement.

10. Third-party data: processing on your behalf

With SoloBooth you also process other people’s personal data: requests via your profile page’s form, names and comments in client reviews, people in testimonials and references, invited people, and visitors to your profile page. You are the controller for this data; we process it on your behalf (data processing under Art. 9 of the Swiss FADP and, where applicable, Art. 28 GDPR). The following applies:

• We process this data only to provide SoloBooth to you and in accordance with your instructions – that is, your settings and actions in the application.
• Everyone with access on our side is bound to confidentiality. We take appropriate technical and organisational measures to protect the data (including encrypted transmission, access only for authorised persons, and hashes instead of IP addresses and passwords where possible).
• We use sub-processors: Infomaniak Network SA in Geneva for hosting and storage in Switzerland and – only when you start it – its AI services. They are listed in the privacy policy. If one is added, we update it; if you do not agree, you can cancel.
• We support you when data subjects exercise their rights (access, rectification, erasure), to the extent you cannot already do so in the application.
• If we become aware of a data security breach affecting your data, we will notify you without undue delay.
• When you delete content, a project or your account, we delete the related data; backups are overwritten as part of their normal cycle. We delete requests via the profile page after 180 days at the latest.

You are responsible for being permitted to process this data and for informing the people concerned – on your profile page, for example, with a privacy policy (the built-in template describes what the page does technically).

11. AI prep and the delivery check

AI prep makes suggestions for paragraphs, characters and direction. They may be wrong; only what you check and confirm is applied. Use is limited per plan.

The delivery check measures your files against the specifications that platforms such as ACX publish. It is an aid and not a promise that a platform will accept your recording.

12. Availability

We strive for reliable operation but do not promise any particular availability. The application may be temporarily unavailable for maintenance. Keep an additional copy of your finished exports.

This also applies to profile pages and custom domains. Whether a custom domain is reachable also depends on your domain provider, your DNS records and the certificate authority; we have no influence over these.

13. Liability

We are fully liable for damage we cause intentionally or through gross negligence. Otherwise, liability is excluded to the extent permitted by law – in particular for lost profit, missed deadlines, consequential damage and loss of data. Where we are liable, liability is limited to the amount you paid for SoloBooth in the twelve months before the damage occurred.

Users are solely responsible for content they publish or share on profile pages, via client review links or in projects; we are not liable for it. Nor are we liable for damage arising because a profile page or custom domain is temporarily unavailable, or because the built-in templates for the legal notice and privacy policy are not sufficient in an individual case.

14. Deleting your account and end of the contract

You can delete your account at any time in the application under “Account”. Your projects, recordings, demos and profile page are then deleted immediately and permanently; a running subscription ends immediately. What you recorded or uploaded in other people’s projects stays there.

We may terminate the contract with 30 days’ notice. For time already paid for after the end, you receive a pro rata refund. In case of a serious violation of these terms we may terminate without notice.

15. Privacy

How we handle personal data is described in the privacy policy.

16. Changes to these terms

We may adapt these terms. We announce material changes by email at least 30 days in advance. If you do not agree, you can cancel before they take effect; if you continue to use SoloBooth afterwards, the new terms apply.

17. Governing law and jurisdiction

Swiss law applies. The place of jurisdiction is Zurich. Mandatory rights you have as a consumer at your place of residence remain reserved.